Privacy Policy

  1. Introduction

To enhance your shopping experience and fulfil your orders, we require certain important information from you. At Organamattress.in, we are dedicated to protecting your privacy. We recognize the importance of your personal information and take measures to prevent its misuse. In this Privacy Policy, "we," "our," or "us" refers to Organamattress.in, and "you," "your," or "customer" refers to the website user or viewer.

This Privacy Policy is designed to clarify how we collect, use, disclose, and safeguard your personal information. By using our website, products, or services, you agree to the terms and conditions outlined in this Privacy Policy.

  1. Information We Collect
    • Personal Information

We may collect personal information when you interact with our website, purchase our products, or contact us. This information may include, but is not limited to, your name, address, phone number, email address, payment details, and billing information.

  • Usage Information

We gather information about your interactions with our website and products. This includes your browsing history, IP address, device information, browser type, and access times.

  1. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Fulfilment of Orders

To process and fulfil your mattress orders, including delivery, billing, and customer support.

  • Communication

To communicate with you about your orders, updates, and promotions. You may choose to opt out of promotional communications.

  • Customer Support

To provide customer support and assistance when you contact us.

  • Improvements and Personalization

To enhance our website, products, and services, and to personalize your experience.

  • Legal Obligations

To comply with legal requirements and respond to lawful requests from government authorities.

  1. How We Protect Your Information

We take various security measures to safeguard your personal information from unauthorized access or disclosure. These include encryption, secure servers, and access controls.

 

Organamattress.in employs a number of security steps to ensure that the user's information is protected, not misused, and not exposed to a third party. Organamattress.in does not sell, rent, transfer, or exchange any of our customers' personal information. Personal information is collected through a secure server, and credit card information is received through encryption technology, which prohibits hackers from decrypting the data.

  1. Sharing Your Personal Information

Rest assured, we do not sell, trade, or rent your personal information to third parties. Nevertheless, there are specific situations where we may share your information:

  • Service Providers

We may share your information with third-party service providers who assist us with website hosting, payment processing, order fulfilment, and marketing.

  • Business Merger or Acquisition

We may disclose the user's information with a third party if a third party acquires all or a portion of our business, whether through a merger, acquisition, or other means.

  • Third-Party

To determine your preferences and choices for third-party products and services. We will only disclose your personal information to a third party if you have consented (by indicating your readiness to receive information about a third party's product).

  • Legal Compliance

We may disclose your information if required by law, or to protect our rights, safety, or the safety of others.

  1. Third-Party Link

Organamattress.in may include links to third-party websites, which are websites operated by entities other than Organamattress.in. Conversely, other websites might reference or link to our site, and our website might also reference or link to other websites. Please be aware that these external domains and websites are independent of us and may have their own privacy policies over which we have no control or influence.

When you click on such third-party links, we recommend that you review the privacy policies of each linked website and associated applications. It's important to note that we do not endorse, monitor, or approve these external websites or applications, and we are not responsible for their privacy practices or content.

Accessing these external websites or applications is at your own discretion and risk, and we are not accountable for how they handle your information. We disclaim any responsibility for any errors or omissions on the linked websites.

  1. Access, Correct and Delete User Information

If you want to modify or update the information you've submitted on Organamattress.in, you have the flexibility to do it whenever you like. Moreover, if you have concerns about the security of any data stored on the website, you can also choose to delete it at your discretion. You have the right to revoke your consent for us to process your Personal Information at any time based on your prior agreement.

Organa India will retain any information collected for as long as it's necessary to fulfil the intended purposes and comply with our legal obligations. If you no longer wish to use our Services, you have the option to delete your Personal Information or Sensitive Personal Information.

  1. Posting your information in public areas

While we don't disclose your information publicly, it's important to note that any content you post as a user on publicly accessible areas of Organamattress.in, like the chat box, comment box, or online forums, is available for anyone to see and is beyond our supervision. We cannot be held accountable for how others might utilize this information, and we bear no responsibility for any third-party use of such data.

  1. Cookies

Cookies are small pieces of data that a website sends to and stores in the user's web browser. When you revisit the website, these cookies help load your previous activities. We use cookies to track user behaviour, allowing us to save your personal information and preferences, making your website visits faster and more convenient. They can also remember your password for online access, automatically taking you to your account. It's important to note that cookies are safe and won't introduce viruses or malware to your device.

However, the use of cookies is optional, and you have the choice to accept or decline them. Users can configure their browsers to reject all cookies or specific ones. While accepting cookies isn't necessary to use Organamattress.in, refusing them may limit your access to certain features on the website.

  1. Web Beacons

A web beacon, which is also referred to as a pixel tag or web bug, is a see-through graphic image that works in tandem with cookies to monitor the actions of visitors on a website. It's embedded on the web page and allows us to keep track of the number of visits to the site, primarily for providing co-branded services.

These web beacons only collect information about the specific page they are placed on, the cookie identifier, the time and date of the page view, and no personal data is gathered. If you choose not to use cookies, web beacons won't be activated. Importantly, the web beacon on Organamattress.in is exclusive to our use and is not utilized by third parties.

  1. User Consent

By using Organamattress.in and providing your information, you agree to our privacy policies and allow us permission to use your information in line with the Organamattress.in privacy policies.

  1. Changes in Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page.

  1. Contact

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at: __________ or __________.